Online Civility Video Training
MannersTV.com was created as a resource for the educational and corporate market; one which would be convenient, cost effective and could be made available to all their employees or students with one simple logon password.
Research shows that rudeness in the workplace costs businesses more than $300 billion per
year. You can reduce the cost of incivility in your establishment by raising the professionalism of
all your students or employees by giving them the confidence they need to handle business and social situations in a professional manner – all for less than S$1000 for your entire organization!
In today’s ultracompetitive global marketplace, knowing the rules of engagement can make the difference in getting the job, winning the contract, gaining the promotion, expanding your overseas market, retaining staff, fostering customer loyalty, developing business relationships and increasing social capital.
MannersTV.com provides a convenient and cost effective solution for increasing professionalism, addressing workplace manners and corporate civility.
Research shows:
· In the corporate market there was an inequity in who received training. Training was offered to middle
management or professional staff. Entry level or front line staff interacting directly with customers often
received little or no training other than specific job related training.
· When training dollars were limited, these groups were not seen as a priority nor was any type of
or other training in soft skills.
· Inspite of the fact that some senior staff could benefit from business etiquette, dining or other programs,
there was reluctance to offer these programs to more senior executives as it might embarrass them and
they would not attend programs offered to lower level staff.
· It was difficult scheduling a convenient time for employees to attend sessions and still maintain service
levels.
The Benefits of MannersTV.com Online Video Training:
· One simple logon password for everyone
· Training can be accessed by anyone at any level in the company in total privacy.
· Cost effective.
· Convenient and Accessible. Because the training is all online, users can view it at their convenience--
anytime, anywhere.
· Can be viewed over and over.
· MannersTV.com presents a condensed version of basic etiquette issues with the option to download more
in depth information in the form of tip sheets or handbooks and take the online quiz.
· No need to admit to others that you need a little professional polish.
· You can test your retention with a short online interactive quiz.
· Watching videos online is second nature to younger employees who may really need the training.
Who should watch MannersTV.com?
· Any student in an educational setting who is planning on entering the workforce
· Anyone who interacts with others in the workplace
· Anyone in an office or business environment
· Anyone who deals with clients or customers whether face to face or on the phone
· Anyone who socializes or networks with business associates or clients
· Anyone who wishes in increase their professionalism in the workplace
· Anyone who wishes to increase their confidence in business and social situations
MannersTV.com Package includes:
· One simple logon password for everyone
· 38 interactive online video etiquette lessons. Your choice of five video training packages Business
Etiquette (21 lessons), Professional Presence (7 lessons), Dining Etiquette (7 lessons), Telephone
Etiquette (3 lessons) or a complete bundle of all 38 videos.
· Downloadable MP3 audio files
· Printed tip sheets and handbooks
· Interactive quizzes
Manners TV.com is suitable for:
· Multi-National Corporations
· Large, midsized or small companies who wish to raise the level of professionalism in their company
· Pharmaceutical and other companies with an external sales force
· Law firms
· Accounting Firms
· Banks and Financial Institutions
· Public or private schools
· Universities
· Employment Agencies
· Immigration Agencies who offer services to new immigrants
· Individuals who wish to raise their confidence and professionalism
For less than S$1000 your entire organization can view the complete package of 38 videos including lessons, audio, quizzes and tip sheets.
Convenient - Affordable – Effective
MannersTV.com Video Topics
BUSINESS ETIQUETTE TOPICS
Personal Notes
Networking
Netiquette
Receiving an Award
Cubicle Etiquette
Remembering Names
Gender Rules in the Workplace
Introductions
Ethics
Global Strategies
Cultural Awareness
Interviewing Etiquette
Good Interview Responses
Did Not Get the Job
Dating at Work
Jetiquette
Golfing Etiquette
Meeting Etiquette
Angry Customers
Business Cards
Office Etiquette
DINING TOPICS
General Dining Etiquette
Dining Cutlery
Restaurant Etiquette
Tips for Business Receptions
Drinking and Business
Dining Do’s and Don’ts
Hosting a Restaurant Event
PROFESSIONAL PRESENCE TOPICS
Conversation Skills
Communicating Effectively
First Impressions
Sharply Dressed Man
Sharply Dressed Woman
Attitude
Confident Body Language
TELEPHONE ETIQUETTE
Sounding Professional on the Phone
Phone Rules
Dealing with Difficult Callers
Order lessons for your employees and students and be prepared to outclass the competition. Contact Eunice Tan International Representative for Manners TV.com at [email protected] today and save 5%. Prices are in Singapore Dollars.